This is how you can contact us
Phone support:
+44 2037 696134 (Monday – Friday: 7:30 to 15:00)
If you call outside these times, just leave a message and we’ll get back to you as soon as possible.
Email support
Depending on your query, you may use one or more of the following email addresses or our contact form
- General inquiries: info@lentiamo.co.uk
- Orders: orders@lentiamo.co.uk
- Returns and refunds: returns@lentiamo.co.uk
- Suggestions and other comments: suggestions@lentiamo.co.uk
How can I return my order?
For more information on how to return an item, visit the returns & refunds page.
Where is Lentiamo.co.uk located?
Lentiamo.co.uk, a brand of Lentiamo s.r.o., headquarters are located in Vídeňská 12, 378 33, Nová Bystřice, Czech Republic. You can learn more about us here.
Is my personal data safe?
Veronika Harsaniova, our data protection officer (DPO), ensures that our organization applies the laws protecting your personal data in compliance with the applicable data protection rules. You can read more about personal data processing or contact our data protection officer at privacy@lentiamo.com
The register of agendas, which forms an annex to the GDPR directive, can be viewed at Ms.Magdalena Pouzarova, email: magdalena.pouzarova@lentiamo.com
Other:
Notification of a violation pursuant to Act No. 171/2023 Coll., on the protection of whistleblowers, may be made through the authorized person, Veronika Harsaniova, at the following email address: whistleblowing@lentiamo.com
Are you concerned about anything else?
We know it is imperative that questions are answered as quickly as possible. And most of the answers to common customer queries can be found in our frequently asked questions page.